TERMS AND CONDITIONS
These terms and conditions apply to all orders placed by the customer at dancinginthegrass.com
Prices are in Euros and include taxes, that is Swedish VAT 25% and exclude shipping fees. The shipping fees will be added and is based on the weight of the package and its destination and will be displayed at checkout before the final payment step.
TAX FREE - VAT REFUND
For shipping OUTSIDE the European Union (EU) the VAT amount included in the Item total (value for shipping excluded) will be REFUNDED to customer's credit card. This does not apply to shipping within EU countries. Shipping address is relevant for VAT refund not billing address.
EU countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK.
The only reason we don't process the VAT reduction at checkout is only due to the limitations in our e-commerce platform.
We accept payment by VISA / Mastercard / American Express or PayPal. Credit card payment are made through our partner Stripe. All transactions are 100% secure.
Dancing in the Grass cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the currency we offer.
DELIVERY AND SHIPPING
We ship Worldwide.
We will dispatch your order within 2-5 working Days, with the exception of sale and peak periods where this may take longer, and inform you as soon as possible if any product is out of stock.
Delivery may be subject to taxes and custom duties at the destination for which the buyer is responsible. Dancing in the Grass will not be held responsible for unforeseen events caused by shipment service or unobtained authorizations from credit card companies.
In case goods are lost or damaged during delivery must the buyer send a detailed complain to Dancing in the Grass. Dancing in the Grass will not pay shipping for uncollected goods.
RETURN & EXCHANGE
Items can be exchanged within 14 days of the date of shipment. The items have to be undamaged, unused and with all Dancing in the Grass labels and tags intact. It must also be in the original packaging. Items will only be accepted for returned if they have not been worn or washed. Returns that are damaged, washed, altered or worn (other than to try the item on) may not be accepted and may be sent back to the customer and/or a refund refused.
For hygienic reasons can swimwear only be returned if unworn and the protecting packaging is unbroken. However, faulty items can of course be returned.
In case of return, unfortunatly we cannot take the shipping costs and those are taken care at the customer's expense, exception for faulty items.
ALL sale items are FINAL SALE, and no exchanges or returns are accepted. Additional non-refundable items are Gift cards.
If you need to return or exchange an item:
1. Contact Dancing in the Grass at firstname.lastname@example.org and please write name and address, order number and problem description.
2. We will let you know where the items are to be returned to since we have two logistic centers in Europe.
In case of exchange or defect items will Dancing in the Grass credit items that have been returned and fulfill conditions. Items that are damaged as a result of normal wear and tear are not considered to be faulty.
OWERSHIP AND COPYRIGHT
Any use of this website or its contents, including copying or storing it other than for your own personal, non-commercial use is prohibited without our permission.
If a dispute arises regarding these Terms and Conditions, or with the use of this online store, shall Swedish laws govern.